Frequently Asked Questions

Quotex is an innovative trading platform that allows users to trade a variety of assets, including currencies, commodities, indices, and cryptocurrencies. Our platform is known for its user-friendly interface and high performance, designed for both beginners and professional traders.

We offer over 100+ assets for trading. This includes major and minor currency pairs (Forex), leading commodities like gold and oil, major stock market indices, and a wide range of popular cryptocurrencies.

Yes, Quotex offers a fully functional mobile application for both Android and iOS devices. You can download it from the Google Play Store or Apple App Store to trade anytime, anywhere, with all the features of the web platform.

Trading on Quotex is straightforward. You select an asset, choose an expiration time, enter your trade amount, and predict whether the asset's price will go UP or DOWN. If your prediction is correct when the time expires, you earn a profit based on the asset's payout percentage.

Our platform is available 24/7. While traditional markets like Forex and stocks have specific trading hours during the weekdays, you can trade cryptocurrencies and OTC (Over-The-Counter) assets even on weekends, giving you non-stop trading opportunities.

While our platform provides integrated trading signals to help with your analysis, the use of third-party automated trading bots or scripts is generally discouraged as it may violate our terms of service. We encourage traders to develop their own skills and strategies.

The payout percentage for each asset is determined by various market factors, including asset volatility, liquidity, and trading hours. It can fluctuate throughout the day. The current payout percentage is always clearly displayed on the trading interface before you place a trade.

We offer a range of educational resources, including a comprehensive blog with market analysis and strategies, video tutorials, and a free demo account with $10,000 in virtual funds to practice risk-free.

Quotex is a service provided by ON SPOT LLC GROUP, which operates under the relevant laws and regulations of its jurisdiction. We adhere to strict internal policies to ensure a fair and secure trading environment for all our clients.

Quotex stands out due to its high-speed, proprietary platform, user-friendly interface, low minimum deposit of $10, high payout rates up to 98%, and a commitment to transparency with no withdrawal fees.

Quotex offers a low barrier to entry. The minimum deposit amount is typically $10, making it accessible for traders of all levels to get started. This can vary based on your region and payment method.

We accept a wide variety of payment methods, including credit/debit cards (Visa, MasterCard), e-wallets (like Skrill, Neteller), and various cryptocurrencies (like Bitcoin, Ethereum, Litecoin). The available options may differ depending on your country.

Most deposits are processed almost instantly, especially when using e-wallets and cryptocurrencies. Card payments are also very fast. In rare cases, bank transfers might take longer depending on the banking institution.

Quotex does not charge any fees for deposits. However, your payment provider or bank may charge a currency conversion or transaction fee, which is outside of our control.

Withdrawing funds is simple and fast. Navigate to the 'Withdrawal' section in your dashboard, select your preferred withdrawal method (usually the same as your deposit method), enter the amount, and submit the request.

The minimum withdrawal amount is typically $10 for most payment systems. For cryptocurrencies, the minimum amount might be higher due to network fees.

Quotex does not charge any commission for withdrawals. Our goal is to make the process as seamless and cost-effective as possible for our clients.

We process withdrawal requests 24/7. While we aim to process most requests within a few hours, the time it takes for the funds to reach your account can range from 1 to 5 business days, depending on the chosen withdrawal method and your bank's processing times.

Bonus funds themselves cannot be withdrawn directly. However, any profits generated from trading with the bonus funds can be withdrawn after meeting the specific trading turnover requirements associated with the bonus. Please read the bonus terms and conditions for details.

You can choose your account currency during registration from a list of available options, including USD, EUR, GBP, and others. Please note that once your account currency is set, it cannot be changed.

Registration is simple. Click the 'Sign Up' button on our homepage, fill in your email and password, choose your account currency, and agree to the terms. You can also sign up quickly using your social media accounts like Google or Facebook.

Account verification is a standard security procedure required by financial regulations (KYC - Know Your Customer). It helps us ensure the security of your account, prevent unauthorized access, and comply with anti-money laundering laws. Verification is necessary for making withdrawals.

To verify your account, you'll need to submit identity and address verification documents. This typically includes a color photo of a government-issued ID (like a passport or driver's license) and proof of address (like a recent utility bill or bank statement).

Our team works to verify documents as quickly as possible. The process usually takes less than 24 hours, but it may take longer during periods of high demand. You will be notified via email once your account is verified.

If your verification is rejected, you will receive an email explaining the reason. Common reasons include blurry photos, expired documents, or information that doesn't match your profile. Please review the reason and re-submit the documents correctly.

No, according to our service agreement, each client is only allowed to have one trading account. Creating multiple accounts can lead to the blocking of all associated accounts.

If you forget your password, simply click the 'Log In' button and then click the 'Forgot Password?' link. Enter your registered email address, and we will send you instructions on how to reset your password.

For security reasons, some personal information like your name and email address cannot be changed after registration. If you have made a mistake or need to update critical information, please contact our customer support team for assistance.

If you wish to close your account, please withdraw all your remaining funds first. Then, contact our customer support team with your request, and they will guide you through the account closure process.

Yes, absolutely. We use advanced SSL encryption and other state-of-the-art security measures to protect all your personal and financial information. We do not share your data with third parties without your consent.