Privacy Policy

Last Updated: September 24, 2025

1. Introduction

Welcome to Quotex. This Privacy Policy explains how ON SPOT LLC GROUP ("the Company," "we," "us," or "our") collects, uses, shares, and protects your personal information when you use our trading platform and services ("Services"). We are committed to protecting your privacy and ensuring the security of your data.

2. Information We Collect

We collect information to provide and improve our services. The types of information we collect are:

2.1. Personal Data You Provide

  • Registration Information: When you create an account, we collect your name, email address, and password.
  • Verification Information (KYC): To comply with legal obligations, we collect identity verification information, such as a copy of your government-issued ID, proof of address, and other data necessary for AML compliance.
  • Financial Information: Information related to your deposit and withdrawal methods, such as credit card details (partially masked) or e-wallet account information.

2.2. Data Collected Automatically

  • Usage Data: We collect information about your interactions with our Services, such as IP address, browser type, device information, pages visited, and trading activity.
  • Cookies and Tracking Technologies: We use cookies to enhance your user experience, analyze site traffic, and for security purposes.

3. How We Use Your Information

We use the collected information for various purposes:

  • To provide, maintain, and improve our Services.
  • To process your transactions, including deposits and withdrawals.
  • To verify your identity and comply with our legal and regulatory obligations.
  • To communicate with you, including sending service-related notices and promotional materials.
  • To enhance the security of our platform and prevent fraud.
  • To analyze platform usage and personalize your experience.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following circumstances:

  • With Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing and identity verification. These providers are contractually obligated to protect your data.
  • For Legal Reasons: We may disclose your information if required by law, court order, or other governmental or law enforcement authority.
  • To Enforce Our Rights: We may share information to enforce our Service Agreement and other policies.

5. Data Security

We implement robust technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. This includes SSL encryption for data transmission and secure storage protocols. However, no method of transmission over the Internet is 100% secure.

6. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • The right to access, update, or delete the information we have on you.
  • The right of rectification if your information is inaccurate or incomplete.
  • The right to object to our processing of your personal data.
  • The right to data portability.

To exercise these rights, please contact our support team.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@quotex.vc or through our official contact page.