Rules of Trading Operations
Last Updated: September 25, 2025
1. General Provisions
This document defines the rules for conducting trading operations on the Quotex platform. It serves to ensure a fair, transparent, and orderly trading environment for all Clients. These rules are a mandatory supplement to the main Service Agreement and are binding for all users of the platform. All Clients are expected to trade responsibly and be aware of the inherent dangers, as outlined in our Risk Disclosure document.
2. Order Execution
2.1. Placing an Order
Clients place trade orders through the trading terminal on the Company's website. To place an order, the Client must select the asset, the trade amount, the direction of the price movement (Up/Down), and the expiration time.
2.2. Execution Price
A trade order is executed at the price displayed in the trading terminal at the moment the Client confirms the trade ("strike price"). The Company strives to minimize slippage but does not guarantee execution at the requested price during periods of high market volatility.
2.3. Order Confirmation
A trade is considered executed once it is registered on the Company's server and reflected in the Client's trading history. The Client is solely responsible for ensuring the parameters of their trade are correct before confirmation.
3. Asset Pricing and Quotes
The Company receives price feeds from reputable liquidity providers. The prices displayed in the trading terminal are formed based on this data stream. While these prices reflect the real-time market, they may differ slightly from prices on other platforms due to differences in data aggregation and providers.
4. Trading Schedule
Trading is available based on the operating hours of the global financial markets. The trading schedule for specific assets or asset classes is available on the Company's website. The Company is not liable for any losses incurred due to trading session closures or holidays.
5. Prohibited Trading Practices
To maintain platform integrity, the following activities are strictly prohibited:
- Use of automated trading software (bots), arbitrage strategies, or any other tools that exploit platform latency or pricing anomalies.
- Manipulation of the trading platform or its price feed.
- Collusion with other clients or third parties to execute coordinated trades.
- Opening multiple accounts to bypass trading limits or for any other fraudulent purpose.
Violation of these rules may result in the voiding of trades, blocking of the Client's account, and forfeiture of funds, at the Company's sole discretion.
6. Trade Disputes
If a Client believes a trade was executed incorrectly due to a technical error on the Company's side, they must contact customer support within 24 hours of the incident. The Client must provide the trade ID, time, and a detailed description of the issue. The Company will investigate the claim based on server log files and make a final, binding decision.